Terms & Conditions
GREAT NORTH AIR AMBULANCE SERVICE
Registered charity number 1092204
Imperial Centre, Grange Road, Darlington, DL1 5NQ
WEEKLY LOTTERY
The Great North Air Ambulance Service (GNAAS) weekly lottery is registered and licensed by the Gambling Commission. The GNAAS weekly lottery is not run in conjunction with any other lottery run by GNAAS or any other Air Ambulance.
The charity’s license numbers are:
000-005215-R-307356-001 and 000-005215-N-304828-001,
Lottery registration number is 19019451.
The lottery is promoted by Grahame Pickering and is administered in house at Unit 21, Northfield Way, Aycliffe Business Park, Newton Aycliffe, DL5 6EJ.
Telephone 0800 1777 035 email: lottery@greatnorthairambulance.co.uk
LOTTERY TERMS AND CONDITIONS
The Great North Air Ambulance Service weekly lottery is only open to persons aged 16 years and over and resident in the UK. Entry to the weekly lottery cannot be paid by eligible persons on the behalf of anyone underage.
Subscription Rates (payment must be made in advance)
The weekly lottery is subscription based and each number costs 50p per draw. Subscription rates per number are:
By cheque, postal order, Internet, telephone, £10 = 20weeks entry, £20 = 40 weeks entry, £26 = 52 weeks entry
By standing order, £2.17 = monthly, £13 = 26 weeks entry, £26 = 52 weeks entry
How to Enter
1 -Please ring 0800 1777 035 and a joining form will be posted to you, alternatively a printable joining form can be downloaded from our website, www.greatnorthairambulance.co.uk
Please post to – The Great North Air Ambulance, Unit 21, Northfield Way, Aycliffe Business Park, Newton Aycliffe, DL5 6EJ.
2 –Joining through a member of the charity’s canvas team. (Joining must be done in person. Lottery tickets cannot be bought on behalf of others through this method).
3 – Any of the joining forms that are held at various establishments throughout the North East and Cumbria
Joining forms will not be accepted without a signature and will be returned along with any money.
An application for the weekly lottery may be declined for any reason at the discretion of the Charity’s lottery administrators. The Charity does not limit how many numbers you may hold, but would like you to participate by subscribing to an amount that you can afford. The weekly lottery is not a ‘Get Rich’ lottery and should be seen as a genuine way to support your Air Ambulance.
Administrators of the GNAAS Weekly Lottery, are not allowed to enter.
Draws
The draws are normally completed every Wednesday. All subscribers to the weekly lottery who have paid in advance will be entered into each weekly draw they have paid for.
The draw is carried out using a computerised random number generator by a representative for the Charity, who is not a member of the lottery administration team, at the Charity’s Head Office in Darlington. The results are recorded.
Prizes
Each lottery number can only win once in a weekly draw, however, if you hold more than one number each one has an equal chance to win a prize.
Prizes are as advertised on the charity’s website and your Certificate of Entry. There are no alternatives to any prize won and no interest is payable. The Charity reserves the right to change the number of prizes on offer and the amounts without giving prior notice to subscribers.
The Charity reserves the right to withhold payment of any prize if there is doubt as to the validity, or age of a subscriber until such time as an investigation has been completed.
Prizes will only be sent to a UK address.
Winners
All winners are automatically notified by post. Winning numbers are published on the Charity’s website and in some local and online newspapers.
Prize winning cheques will only be made out to the person named as the holder of the lottery number. Any cheque not cashed within 6 months of the date of the cheque will be cancelled and the money donated to GNAAS.
If a valid number wins a prize and the charity is subsequently informed the subscriber is deceased, any prizes won after the member’s death but before we are notified by the next of kin, will only be reissued to the deceased subscriber’s estate. (Supporting documentation may be required).
Cancellation of Subscription and Refunds
Subscribers to the lottery can cancel at any time. Please inform the Charity by ringing 0800 1777 035, or email lottery@greatnorthairambulance.co.uk, or in writing to: The Great North Air Ambulance Lottery, Unit 21, Northfield Way, Aycliffe Business Park, Newton Aycliffe, DL5 6EJ.
For those who subscribe by standing order, it is your responsibility to cancel this with your bank.
If you require a refund 50p will be deducted from your original subscription amount for each weekly draw that has been completed and your number was entered into. As lottery numbers are entered into the weekly draws up to 4 weeks in advance an additional fee of up to £2 may be taken to cover any future draws already entered into.
If we are notified of a subscribers death, any refund requested from unused subscriptions, will only be payable to the deceased subscribers estate. Supporting documentation will be required. If any next of kin would like to continue the subscription any unused monies will pass on with the subscription. They will be given further information regarding payment methods to renew the subscription. (Proof of identity /age / supporting documentation, may be required).
If no one wishes to continue the subscription and a refund is not required, the number will cease to be valid and any unused portion of the subscription will be donated to GNAAS.
Lapsed Numbers
If a number’s subscription is not renewed within 12 weeks of the first renewal advice being sent, the Charity will delete the subscriber’s details from that number. During this time the number will not be entered into any draws until a subscription payment has been received by the Charity.
Liability
The Charity cannot accept liability for loss / theft or delays for
- Any payments / forms / communications sent by post or email or for any delay in payments through the banking system and the Internet.
-Any event beyond the reasonable control of the Charity
Self Exclusion
If you have a signed exclusion form in place, please inform the Lottery office. If you would like a self exclusion form, please telephone 0800 1777 035 or write to The Great North Air Ambulance Lottery, Unit 21, Northfield Way, Aycliffe Business Park, Newton Aycliffe, DL5 6EJ.
A subscriber who uses an exclusion form will not be able to participate in the Charity’s weekly lottery for a period of not less, than 6 months.
Subscribers Responsibility
It is your responsibility to ensure the contact details the Charity has confirmed with you are correct and to inform of any errors by contacting the lottery office. It is your responsibility to inform the lottery office of any change of name or address. (All winning cheques and further communications will be sent to the named person at the registered address).
If you subscribe by standing order and you wish to cancel your subscription, it is your responsibility to cancel the standing order with your bank. (The charity does not have the authority to amend or cancel a standing order).
Data Protection
The Charity does not sell any details it holds on its subscribers to any third party. Data that is collected from you is used solely by the Charity to process your entry into the weekly lottery, to inform you if you have a prize or to send news updates and promotions on the Charity.
For subscribers who renew their subscription over the telephone, Credit / Debit card numbers are not kept. After authorisation, card details are destroyed. Internet payments are done through a secure provider which is currently Sage Pay and no card details are available to view.
Suspension / Cancellation of lottery
The Charity reserves the right to decide on a suitable course of action in the event of a weekly draw/draws being cancelled or suspended. This may mean that all subscriptions paid may be taken as a donation.
(This does not affect your right to a refund. Please see Cancellation of subscription and Refunds)
Complaints Procedure
Any complaints received by the GNAAS Lottery will be handled under the GNAAS Lottery Complaints Procedure. A copy of which is available upon request from the lottery office, or, can be viewed on our website www.greatnorthairambulance.co.uk
If you wish to make a complaint regarding the weekly lottery then please first contact the GNAAS lottery team. Your complaint will be investigated and a response issued within 10 working days. If the outcome is not satisfied at this point, the issue will be referred to a Director of the Charity. If the issue cannot be resolved internally by the Charity, the issue will be referred to IBAS (Independent Betting and Adjudication Service)
Social Responsibility
The GNAAS Lottery is regulated by the Gambling Commission. It is GNAAS policy to maintain full compliance with the provisions of the Gambling Act 2005, as they apply to our lottery. The Act requires that operators implement measures to protect the vulnerable.
GNAAS is committed to informing potential subscribers on the charity’s lottery in a way that is clear and not misleading allowing them to make an informed decision on whether to subscribe.
Although it is recognised that the prize structure is relatively low, and that taking part is seen more as a means of supporting the charity rather than a way of making money. GNAAS is committed to operating its lottery in a socially responsible manner and the Charity is committed to protecting vulnerable groups. These include the underage, the elderly, the blind and partially sighted, excessive or problem gamblers.
Those subscribers who sign up for 5 numbers or more, or who increase their numbers held to 5 numbers or more will be sent a letter advising of the monthly or annual cost.
GNAAS is a member of the Lotteries Council which on behalf of its members makes a financial contribution towards the GREaT Foundation.
If you have a problem with, or, you have concerns with, gambling please visit GamCare www.gamcare.org.uk
Further support can also be found at:
The Charity reserves the right to amend or modify these terms and conditions without notice.
The promoter’s decision is final regarding any issue with the GNAAS weekly lottery.
